Privacy Policy

01What information do we collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include the following:

1. names
2. phone numbers
3. email addresses
4. mailing addresses
5. job titles
6. usernames
7. passwords
8. contact preferences
9. contact or authentication data
10. billing addresses
11. debit/credit card numbers

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe.

Application Data. If you use our application(s), we may also collect geolocation information, mobile device access, mobile device data, and push notifications.

Information automatically collected. Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services.

02How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

1. To facilitate account creation and authentication and otherwise manage user accounts.
2. To request feedback and to contact you about your use of our Services.
3. To send you marketing and promotional communications, in accordance with your marketing preferences.
4. To deliver targeted advertising, developing and displaying personalized content tailored to your interests, location, and more.
5. To protect our Services, including fraud monitoring and prevention.
6. To identify usage trends and better understand how the Services are being used so we can improve them.
7. To determine the effectiveness of our marketing and promotional campaigns.
8. To save or protect an individual’s vital interest, such as to prevent harm.

03What legal bases do we rely on?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law. If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the valid legal bases we rely on:

1. Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
2. Legitimate Interests. We may process your information when reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights.
3. Legal Obligations. We may process your information where necessary for compliance with our legal obligations.
4. Vital Interests. We may process your information where necessary to protect your vital interests or those of a third party.

If you are located in Canada, we may process your information with your express or implied consent, and you can withdraw your consent at any time.

04When & with whom do we share information?

We may share information in specific situations and with the following categories of third parties. We have contracts in place with our third parties designed to help safeguard your personal information.

The categories of third parties we may share personal information with include:

1. Ad Networks
2. Affiliate Marketing Programs
3. Cloud Computing Services
4. Communication & Collaboration Tools
5. Data Analytics Services
6. Data Storage Service Providers
7. Finance & Accounting Tools
8. Government Entities
9. Order Fulfillment Service Providers
10. Payment Processors
11. Performance Monitoring Tools
12. Product Engineering & Design Tools
13. Retargeting Platforms
14. Sales & Marketing Tools
15. Social Networks
16. Testing Tools
17. User Account Registration & Authentication Services
18. Website Hosting Service Providers

Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs.

Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

05Our stance on third-party websites

We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services. The Services may link to third-party websites, online services, or mobile applications that are not affiliated with us. We do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites.

06Cookies & tracking technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising.

Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services.

07Social logins

If you choose to register or log in to our Services using a social media account, we may have access to certain information about you. We will use the information received only for the purposes described in this privacy notice or otherwise made clear to you.

08International transfers

We may transfer, store, and process your information in countries other than your own. Our servers are located in the United Kingdom. If you are accessing our Services from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed by us and our third-party providers in the United Kingdom and other countries.

European Commission's Standard Contractual Clauses: We have implemented measures to protect your personal information, including using Standard Contractual Clauses for transfers between our group companies and between us and our third-party providers.

09Retention

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. No purpose in this notice will require us to keep your personal information for longer than twelve (12) months past the start of the idle period of the user's account.

10Security

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk.

11Minors

We do not knowingly collect data from or market to minors. This service is not for the use of minors (persons under the age of 16) or individuals. Our services are not designed, built or supported for use on personal websites.

12Your privacy rights

Depending on your state or region of residence, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In regions like the EEA, UK, Switzerland, and Canada, you may have the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict processing, (iv) to data portability where applicable, and (v) not to be subject to automated decision-making.

Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by contacting us.

If you have questions or comments about your privacy rights, you may email us at [email protected].

13Do-Not-Track signals

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ('DNT') feature. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

14United States residents

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.

Your Rights include: right to know whether or not we are processing your personal data; right to access; right to correct inaccuracies; right to request deletion; right to obtain a copy; right to non-discrimination; and the right to opt out of processing for targeted advertising.

To exercise these rights, email us at [email protected].

15Other regions

Australia and New Zealand: We collect and process your personal information under Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. You have the right to request access to or correction of your personal information.

Republic of South Africa: You have the right to request access to or correction of your personal information. Complaints may be directed to The Information Regulator (South Africa), [email protected].

16Updates to this notice

We will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated 'Revised' date at the top of this privacy notice. If we make material changes, we may notify you by prominently posting a notice of such changes or by directly sending you a notification.

17Contact us

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at AAAnow, Crown House, 27 Old Gloucester Street, London WC1N 3AX, United Kingdom.